When it comes to ordering a cab with Ola, Uber, or any other app-based taxi service in India, most drivers have two bothersome questions: “What’s the drop location?” and “Are you paying by cash or online?” Your responses to these questions will determine whether or not the driver accepts your ride. If the driver does not favor your specified drop place or if you declare you will pay via online method, the driver may cancel your journey (after first accepting it). Ola co-founder Bhavish Aggarwal revealed that Ola’s driver-partners would now be able to check your drop location and payment option before accepting the trip. “Ola drivers will now see approx drop location & payment mode before accepting a ride. Enabling drivers is key to reducing cancellations,” said Aggarwal. This implies that after accepting the ride, the driver-partner should preferably never again ring you to inquire about your drop location and payment method.
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Drivers can select whether or not to take you onboard based on this information before accepting your request on their Ola app. There are two sides to every story. The best part is that drivers will no longer ring you to inquire about your ride specifics, and you can anticipate drivers to not cancel your journey after you have accepted it. The number of cancellations from the driver’s side is estimated to decrease. You may expect someone to fulfill your Ola reservation if they accept it. There is, however, a snag. If you’re stuck anywhere far away from any well-known locations, your chances of catching a cab will be slim. Previously, you could bargain with the driver over the phone and figure out a ‘deal.’ However, if you are stranded in a remote location or there is excessive traffic on a specific route, it may take longer to find a cab with this update. This improvement is designed to improve Ola users’ overall cab booking experience.
